This policy only applies to information collected while you are on the Website. For more information on how the Website may redirect you to other websites, please see the Links and Redirection to Third Party Sites section below.
Information We Collect
We collect and store information that you voluntarily provide to us as well as data related to your Website visit and usage.
We collect personally identifiable information (including, but not limited to, name, address and phone number) that is voluntarily provided to us by you. For example, you voluntarily provide personally identifiable information when you send us an email, use certain features of the Website such as registering for My Terra International Realty LTD or the "Contact an Agent" feature or participate in a survey or sweepstakes.
In addition, during your visit we automatically collect certain aggregate information related to your Website visit. Aggregate information is non-personally identifiable or anonymous information about you, including the date and time of your visit, your IP address, your computer browser information, the Internet address that you visited prior to and after reaching the Website, the name of the domain and host you used to access the Internet, and the features of our Website which you accessed.
How We Use Information
We use collected information to make available and to improve our high standard of reliable services. We use such information to:
- Respond to inquiries or service requests and monitor such responses;
- Provide information about and market our products or services or those of the Terra International Realty LTD franchise network of independently owned offices and their affiliated independent real estate agents;
- resolve problems; and
- manage the Website and assess its usage.
Disclosure of Information
When you search for a property, we will redirect you to the site of an independently owned and operated Terra International Realty LTD franchise office and provide information you have submitted to us, including the parameters of the search, and if you have registered, your contact information, to that office. Similarly, if you request to be contacted by an agent or office or otherwise request information from us, we will disclose the personally identifiable information you provide to appropriate affiliates of RE/MAX to satisfy your request.
We do not sell or rent personally identifiable information to third parties who are not affiliates of the Terra International Realty LTD franchise network. We may disclose personally identifiable information to appropriate affiliates of Terra International Realty LTD, including strategic alliance affiliates and third party service providers, to respond to a request for service or to provide information about available products or services.
We may share aggregate (non-personally identifiable) information with certain third parties such as advertisers, national industry organizations, and prospective affiliates. In addition, we reserve the right to disclose aggregate information and personally identifiable information to third parties as required or permitted by law and when we believe that disclosure is necessary to protect our rights.